If you need further help for your account on Cnc-shopping website, please feel free to contact us and we will assist you.
New
NEW
The product is new, it has never been installed or used (Unless for Test purposes by skilled engineers at our facility). It comes with a medium to long-term warranty.
Products that are new, have been fully cleaned, checked and tested (via simulators or test rigs when available) by our skilled engineers/technicians prior to their sale on our e-store
Refurbished
Refurbished
You have the option to buy a REFURBISHED product that is much cheaper than a Brand new version of the product and save money while benefiting from a quality product (refurbishment process according to strict procedures prior to being offered for sale, fully tested and verified by skilled technicians in order to ensure quality of our repair and refurbishment process). Refurbished products are also used as replacements at the end of production of certain products due to their obsolescence. All our refurbished stock is 100% functionally tested under rigorous & strict procedure (subject to part supplied and simulator test rigs, test lab - facilities availability, we also do endurance - charge test on servos such as FULL Load) prior to dispatch.
Products that are Refurbished have been professionally cleaned, checked and tested by our specialist technicians prior to their sale on our e-store.
Used
Used
You have the option to buy a product that is much cheaper than the new or refurbished version of the product and save money while benefiting from a product that is worthy of the quality of the Cnc-Shopping name.
Products that are used, have been cleaned, checked and tested by our specialist technicians prior to their sale.
Standard Exchange
Standard Exchange
Any product marked with the symbol “E” is intended for the Standard Exchange Service. Which means we will supply a Tested unit in exchange of your defective unit. Only parts that are deemed to be repairable can be replaced. (Please notice your Alarm, Diag report or Error report that you had when you send back the defective unit to help our Technical dpt.)
Exchange service products is put through a thorough cleaning process, full test and final quality inspection by our specialist technicians prior to their sale on our e-store.
A deposit* may be required, until you return your defective part to our facilities. Deposit which will be refunded immediately upon receipt of your defective part and validation of our technical service.
The product A14B-0061-B001 is under warranty for a workshop return, where a repair will be carried out or a replacement provided, throughout its entire contractual period (Subject to conditions)
UPS Worldwide EXPRESS Saver 24H (International) - Maximum weight of 70 kgs - Express delivery, delivered against Proof of Signature. - Tracking Number to track it on UPS.com network.
UPS Standard 48-72H (Europe) - Maximum weight of 70 kgs - Express delivery, delivered against Proof of Signature. - Tracking Number to track it online on UPS.com network.
ECONOMY INTERNATIONAL POST(D+4 / D+8) - Maximum weight of 30 kgs - Delivered with a proof of signature. (4 to 7 days) - Tracking Number is provided for traceability on the French Colissimo postal network (http://bit.ly/1887KW5)
YOUR OWN CARRIER ACCOUNT - Contribution of 5 EUR to cover processing fees and dispatch costs. - Specify us all the contact details, your carrier Name and Account number to use of your owb service provider (UPS, TNT, FEDEX, DHL,etc...) and also Service Type (Express or Regular/Normal service) during the checkout process in order to ensure quality of your online order processing.