The product is new, it has never been installed or used (Unless for Test purposes by skilled engineers at our facility). It comes with a medium to long-term warranty.

You have the option to buy a REFURBISHED product that is much cheaper than a Brand new version of the product and save money while benefiting from a quality product (refurbishment process according to strict procedures prior to being offered for sale, fully tested and verified by skilled technicians in order to ensure quality of our repair and refurbishment process). Refurbished products are also used as replacements at the end of production of certain products due to their obsolescence. All our refurbished stock is 100% functionally tested under rigorous & strict procedure (subject to part supplied and simulator test rigs, test lab - facilities availability, we also do endurance - charge test on servos such as FULL Load) prior to dispatch.

You have the option to buy a product that is much cheaper than the new or refurbished version of the product and save money while benefiting from a product that is worthy of the quality of the Cnc-Shopping name.

Any product marked with the symbol “E” is intended for the Standard Exchange Service. Which means we will supply a Tested unit in exchange of your defective unit. Only parts that are deemed to be repairable can be replaced. (Please notice your Alarm, Diag report or Error report that you had when you send back the defective unit to help our Technical dpt.)