Cables & Connectors

INDRAMAT Fiber Optic cable


Operator Panels & HMI

REXROTH INDRAMAT BTV


Power Supplies

INDRAMAT Power Supply


Servo Drives

INDRAMAT Servo drive


Servo Motors

INDRAMAT Servo Motor


Warranty Terms

 

WHAT ARE THE VARIOUS PRODUCT CONDITIONS OFFERED ON ITEMS FOR SALE ?

With all of the products listed on International websites, Cnc-shopping Intl. is able to offer you different product conditions (N, R, U, E) for the same item for sale depending on your needs. You can find out further information below on the various product conditions that we offer, New Products, Refurbished Products, Used Second hand Products, Standard Exchange.

CONDITIONS

DETAILS

CNC-Shopping - Produit NEUF

NEW

(N)

The product is new, it has never been installed or used. It comes with a medium to long-term warranty.
CNC-Shopping - Produit Reconditionne

REFURBISHED

(R)

You have the option to buy a product that is much cheaper than the new version of the product and save money while benefitting from a quality product (tested and verified). Refurbished products are also used as replacements at the end of production of certain products due to their obsolescence. All our refurbished stock is 100% functionally tested (subject to part supplied and test rig availability) prior to dispatc
CNC-Shopping Intl. Produit Occasion

USED

(O)

You have the option to buy a product that is much cheaper than the new or refurbished version of the product and save money while benefitting from a product that is worthy of the quality of the Cnc-Shopping Intl. name.

CNC-Shopping - Produit echange standard

EXCHANGE SERVICE

(E)

Any product marked with the symbol “E” is intended for the standard exchange service. Send us your defective part and we will replace your part like for like. Only parts that are deemed to be repairable can be replaced.

We can dispatch the item to you before you send your faulty item back but in these circumstances we would require payment for the full amount of the 'refurbished price'. When we receive your faulty item and it passes our inspection then we will refund the difference to you using the same method you selected during payment.

Attention !

Products that are new, reconditioned, second hand or for standard exchange service have been cleaned, checked and tested by our specialist technicians prior to their sale*. They come with a medium to long-term warranty. The warranty term may vary depending on the product and is indicated on each product information sheet.

* We do not have the ressources to test all products. However this is specified on the product information sheet when there is not test rig availability.


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WARRANTY TERMS

    • The Warranties

With all of the products listed on our CNC-Shopping International websites, Cnc-shopping Intl. is able to offer you various types of warranty periods (1 month to 24 months following the equipment) for the same item for sale, depending on your needs..

ETAT

DESCRIPTION

 

WARRANTY REPLACEMENT

The product is under warranty for a replacement of the same product or a similar product throughout the entire duration of its contractual period (Subject to conditions)
 

WARRANTY FACTORY RETURN

The product is under warranty for a workshop return, where a repair will be carried out or a replacement provided, throughout its entire contractual period (Subject to conditions)
 

WARRANTY
FULL REFUND

The product is under warranty for a refund throughout the product's entire contractual period. We will credit your Cnc-shopping.com account with the original amount paid following the return and verification of the defective equipment. (Subject to conditions)
Attention !

*Conditions :
Our responsibility is limited to the replacement of your defective product. If Cnc-Shopping deems that your product cannot be replaced due to lack of availability or another reason, we will credit your Cnc-Shopping account with the original amount paid following the return and verification of the defective equipment.

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    • Warranty exclusion for a product

· Any product for which the serial number has been wiped off, modified or removed.

· Any damage, deterioration or breakdown resulting from an accident, incorrect treatment, negligence, fire, a spillage, lightening or any other natural factor, an unauthorised modification to a product or lack of compliance with the instructions provided with the product.

 

 

· The repair or an attempted repair by an individual that has not been approved by Cnc-shopping.com.

· The damage or loss of any programs, any data or any removable storage media.

· The loss of data occurring during the course of the repair or replacement of the product.

· Any damage to the product during its transport.

· The displacement or installation of the product.

· External causes, such as fluctuations in the power supply or a power failure.

· Normal wear and tear.

· The lack of adherence by the owner of the regular service rules for the product or components (such as the cleaning of the fan filter to be carried out by the user).

 

For further information, please feel free to contact us.

 

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